Delivery that stands up to scrutiny
Delivery at scale, done properly. OCG teams operate as an extension of your operation, delivering file reviews, remediation and large-scale compliance programs to the standard regulators look for.
Our commitment
Rigorous, accountable delivery for high-risk and regulated environments.
Many organisations reach a point where they know what needs to be done. The hard part is doing it consistently, at volume and to regulatory standard.
Internal teams are stretched or restructured. The program is under external pressure. Quality has to stay consistent across thousands of files. And in the end, the regulator looks at the output, not just the process.
OCG fills that gap. Our practitioners have worked in the environments they deliver into. They know what the regulator looks for, whether in the advice file, the complaint outcome or the remediation letter, and they build to that standard from day one. The work is done properly the first time, which avoids an expensive round of re-work.
File review as a service (FRaaS)
File review at scale, to the standard regulators expect.
OCG has reviewed over 1 million files. We review advice files, complaints files and claims against the standard regulators require, which is often a higher bar than an internal quality check. For large programs, we provide the people and governance to run review at volume, from design through to final sign-off.
What OCG’s delivery covers
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Remediation delivery
For large remediation programs, OCG provides the people and governance to run delivery at volume, from program design through to final sign-off.
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Regulatory reporting and documentation
Delivery that cannot be clearly reported to a regulator is incomplete. OCG builds the documentation and governance framework alongside the delivery, so outputs are reportable, defensible and structured the way regulators expect.
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Embedded senior oversight
For organisations running programs with their own delivery teams, OCG provides independent quality oversight before anything is reported. Senior practitioners review output, catch drift early and protect the program from re-work or re-opening.
Scale and reliability
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Over 1 million files reviewed across file review and remediation programs.
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Operating since 2018, with practitioners across Australia and internationally.
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Numerous compliance and remediation programs delivered.
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Senior practitioners on every program, not junior teams supervised from a distance.
Brief us on your program
Whether you are starting a new program, managing a file review at scale or running a program that needs independent quality oversight, OCG can help. Tell us about your situation and we will set out what we can do.
Our Outsourced Delivery Leads
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James Dickson
FOUNDER & MANAGING DIRECTOR
With over two decades of experience in the industry, James has established OCG as a trusted partner to financial institutions, delivering tailored solutions in risk management, compliance, and operational excellence.
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Anthony Speight
PRINCIPAL - HEAD OF CONSULTING
Anthony Speight serves as the Principal and Head of Consulting at Oceanic Consulting Group (OCG), where he leads the firm's consulting practice, focusing on delivering high-value, client-centric advisory services and driving innovation.
